Hotel / Frequently Asked Questions (FAQ)

Check-in / Check-out
Check-in is after 4:00 pm; check-out is before 11:00 am. Late check-outs may be available upon request for a small charge. Please inquire at the front desk.

Children are allowed in the hotel and restaurants. Minors must be accompanied by an adult at all times while they are on property.

Food and Beverage
MotorCity Casino Hotel offers many options for dining while on property. Because of this, we ask that you limit the food and beverages that you bring with you during your stay to items that would fit into one small handheld cooler.

A $50 deposit is required at check-in. We accept cash or credit (no comp dollars, no checks). Cash is refunded at check-out. If you use a credit or debit card, the authorization is released immediately upon check-out and usually takes 3-5 business days to be reflected in your account.

Military Discount
We offer discounted Deluxe Rooms for active military personnel with valid military ID, based on availability. Please inquire at the front desk.

Self-parking and valet are complimentary. The casino valet entrance is on Temple Street; the hotel valet entrance is on Brooklyn Street.

We allow small dogs for an additional charge. Please inquire at the front desk.

Swimming Pool
We do not have a pool.

Small refrigerators are located in every hotel room for your convenience.

Rollaway Beds
Rollaway beds are available upon request for a fee of $40 per night and are based on availability. We allow one rollaway bed per king room. Rollaway beds are not permitted in rooms with two double beds.

We offer shuttle service to and from Detroit Red Wings, Detroit Tigers, Detroit Pistons, and Detroit Lions home games, as well as select concerts at Little Caesars Arena. We do not offer shuttle service to or from the airport or to other local events unless offered in specific packages or promotions. Restrictions apply.

Smoking is permitted only on the gaming floor. All other areas (hotel, Sound Board, restaurants, lobbies, elevators, etc.) are strictly smoke-free. We also have a smoke-free gaming area on the 2nd floor.

Spa & Fitness
Our spa and fitness center are available to hotel guests. There is a $25 spa facility usage fee that is waived with the purchase of any spa service of $75 or more. The fitness center is open 24 hours a day for hotel guests at no charge. Children are not allowed in the spa or fitness center.

A 24-hour taxi stand is located outside casino valet.

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