Hotel / Frequently Asked Questions (FAQ)

Check-in / Check-out
Check-in is after 4:00 pm; check-out is before 11:00 am. Late check-outs may be available upon request for a small charge. Please inquire at the front desk.

Children
Children are allowed in the hotel and restaurants. Minors must be accompanied by an adult at all times while they are on property.

Food and Beverage
MotorCity Casino Hotel offers many options for dining while on property. Because of this, we ask that you limit the food and beverages that you bring with you during your stay to items that would fit into one small handheld cooler.

Hotel deposit
A $50 deposit is required at check-in for incidental charges. Some reservations require that a deposit is taken at the time that the reservation is made. We only accept credit cards (no cash, no comp dollars, no checks) for this deposit. Credit card authorizations for incidentals are released immediately upon check-out and usually takes 3-5 business days to be reflected in your account.

Military Discount
We offer discounted Deluxe Rooms for active military personnel with valid military ID, based on availability. Please inquire at the front desk.

Parking
Self-parking and valet are free and convenient. The casino valet entrance is on Temple Street; the hotel valet entrance is on Brooklyn Street.

Pets
We allow small dogs for an additional charge. Please inquire at the front desk.

Swimming Pool
We do not have a pool.

Refrigerators
Small refrigerators are located in every hotel room for your convenience.

Rollaway Beds
Rollaway beds are available upon request for a fee of $40 per night and are based on availability. We allow one rollaway bed per king room. Rollaway beds are not permitted in rooms with two double beds.

Shuttles
We offer shuttle service to and from Red Wings, Tigers, Pistons, and Lions home games, as well as to select concerts at Little Caesars Arena. We do not offer shuttle service to or from the airport or to other local events unless offered in specific packages or promotions. Restrictions apply.

Smoking
Smoking is permitted only on the gaming floor. All other areas are strictly smoke-free. We have a smoke-free gaming area on the 2nd floor.

Spa & Fitness
Our spa and fitness center are available to hotel guests. There is a $25 spa facility usage fee that is waived with the purchase of any spa service of $75 or more. The fitness center is open 24 hours a day for hotel guests at no charge. Children are not allowed in the spa or fitness center.

Taxi
A 24-hour taxi stand is located outside casino valet.



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