UPDATE - February 18, 2022
With the number of new COVID-19 cases rapidly declining in Michigan, masks are encouraged, but are now optional, for all customers visiting MotorCity Casino Hotel.
Masks continue to be required for all employees and vendors.
We sincerely thank you for your cooperation and flexibility, and we’ll do our best to keep you updated as we all continue to navigate these ongoing changes.
UPDATE - February 14, 2022
BEGINNING FEBRUARY 17 at 8AM, masks will no longer be required for guests who have been fully vaccinated.
Thank you for all your patience and understanding as we’ve worked toward our goal of making MotorCity Casino Hotel a safe and healthy place for everyone.
Please note that MASKS ARE REQUIRED if you're not fully vaccinated.
Thank you again for your cooperation!
UPDATE - November 23, 2021
Effective at noon Tuesday, Nov 23, face masks must be worn by customers, associates, and other visitors, REGARDLESS OF VACCINATION STATUS. This update is in response to the Nov 19 Face Mask Advisory issued by the Michigan Department of Health and Human Services.
At this time, this policy will not apply for guests while they are attending banquets or events in Sound Board.
We’ll keep you updated as things develop.
UPDATE - June 23, 2021
MASKS ARE REQUIRED for guests who are not fully vaccinated. MASKS ARE STRONGLY ENCOURAGED for fully vaccinated guests.
All vendors and associates are REQUIRED to wear a mask.
UPDATE - May 28, 2021
We're pleased to share that BEGINNING JUNE 1, masks will no longer be required for guests who have been fully vaccinated.
Thank you for all your patience and understanding as we’ve worked toward our goal of making MotorCity Casino Hotel a safe and healthy place for everyone.
Please note that MASKS ARE REQUIRED if you're not fully vaccinated.
Thank you again for your cooperation!
UPDATE - May 28, 2021
We’re happy to let you know that, in accordance with the Michigan Department of Health and Human Services’ (MDHHS) most recent Epidemic Order,
EFFECTIVE TUESDAY, JUNE 1:
MASKSMasks will be required for anyone who’s not fully vaccinated against COVID-19. If you're fully vaccinated, a mask will be optional.
FOOD & BEVERAGEHours will be expanded at bars, restaurants, and casino drink service. In addition, you'll no longer need to remain seated in order to consume food and drinks and there’ll be no more restrictions on having drinks at table games.
CASINO FLOOR OCCUPANCYThe number of people permitted inside the casino will be increased. And although we don’t anticipate wait times anywhere across the property, the casino occupancy page will remain live on our website so you can see how busy it is on the gaming floor at any time of day or night.
SMOKINGSmoking remains prohibited inside MotorCity Casino Hotel. If you wish to smoke, please look for the signs or ask an associate for directions to an outdoor smoking area.
We sincerely thank each and every one of you for your cooperation and flexibility as we continue to navigate these ongoing changes.
UPDATE - May 14, 2021
REGARDLESS OF VACCINATION STATUS, masks are required to be worn by all customers, associates, and other visitors until further notice. No one will be allowed to enter or remain on property unless they’re properly wearing a mask. Your mask must cover your nose and mouth.
We’ll keep you updated as things develop.
Thank you for your cooperation!
UPDATE - December 20, 2020
MotorCity Casino will be reopening on WEDNESDAY, DECEMBER 23 at 1:00pm. We have invested considerable time and effort to prepare MotorCity Casino Hotel for an opening with our highest priority being the health and safety of our employees and guests. All enhanced safety protocols remain in place, including temperature checks for all guests, employees, and other visitors. And of course face masks are required at all times.
Please click HERE for the new hours of operation for the MotorCity Casino Hotel restaurants, bars, sportsbook, spa, hotel, etc.
Please stay safe and healthy and we'll see you soon!
UPDATE - December 8, 2020
Based on the Michigan Department of Health and Human Services’ (MDHHS) Epidemic Order issued on November 15, and updated on December 7, MotorCity Casino will remain closed to the general public through at least December 20, 2020.
We will provide updates as they become available. In the meantime, please stay healthy and safe.
UPDATE - November 16, 2020
Based on the Michigan Department of Health and Human Services’ (MDHHS) Epidemic Order issued on November 15, MotorCity Casino will be closing to the general public Wednesday, November 18, 2020 at 12:01am. The closure will continue through at least December 8th, 2020.
We will provide updates as they become available. In the meantime, please stay healthy and safe.
UPDATE - July 30, 2020
We appreciate the Governor’s decision to provide an opening date for Detroit casinos of August 5. We have invested considerable time and effort to prepare MotorCity Casino Hotel for an opening with our highest priority being the health and safety of our employees and guests. Our protocols will include: mandatory mask-wearing; allowing for proper social distancing by shutting down every other slot machine and removing seating at table games; temperature checks of all guests and staff as they enter the complex; no smoking; and, enhanced cleaning and disinfecting procedures. Most importantly, this decision allows us to bring back many employees, providing critical employment and health benefits. We look forward to safely welcoming our staff and guests back to MotorCity Casino.
UPDATE - June 1, 2020
Based on Governor Whitmer's Executive Order 2020-110, MotorCity Casino will remain closed to the general public for the time being.
We will provide updates as they become available. In the meantime, please stay healthy and safe.
UPDATE - MAY 22, 2020
Based on Governor Whitmer's Executive Order 2020-100, MotorCity Casino will remain closed to the general public through at least June 12, 2020.
We will provide updates as they become available. In the meantime, please stay healthy and safe.
UPDATE - MAY 1, 2020
Based on Governor Whitmer's Executive Order 2020-69, MotorCity Casino will remain closed to the general public through at least May 28, 2020.
We will provide updates as they become available. In the meantime, please stay healthy and safe.
UPDATE - APRIL 24, 2020
Based on Governor Whitmer's Executive Order 2020-59, MotorCity Casino will remain closed to the general public through at least May 15, 2020.
We will provide updates as they become available. In the meantime, please stay healthy and safe.
UPDATE - APRIL 9, 2020
Based on Governor Whitmer's Executive Order 2020-42, MotorCity Casino will remain closed to the general public through at least April 30, 2020.
We will provide updates as they become available. In the meantime, please stay healthy and safe.
UPDATE - MARCH 21, 2020
Based on Governor Whitmer's Executive Order 2020-20, MotorCity Casino will remain closed to the general public through at least April 13, 2020.
We will provide updates as they become available. In the meantime, please stay healthy and safe.
UPDATE - MARCH 16, 2020
We realize the temporary closure of our casino has associates concerned as to what the next two weeks will bring. MotorCity Casino Hotel will pay all associates during the two-week temporary closure. Full-time associates will continue to receive their benefits during this period.
UPDATE - MARCH 15, 2020
Based on the Michigan Gaming Control Board’s order, MotorCity Casino will be closing to the general public tomorrow, March 16, 2020 at 12 noon. As of right now, we will be closed for 14 days.
The hotel will remain open, offering its luxury accommodations to those who need a respite during these unprecedented times.
We will provide updates as they become available. In the meantime, please stay healthy and safe.
UPDATE - MARCH 13, 2020
The health and safety of our guests is our priority at MotorCity Casino Hotel, and we support the Executive Order issued by the Governor today to stem the spread of coronavirus (COVID-19). We are following all recommended guidelines with the goal of keeping our guests safe, while also continuing to play our part in the more than $400 million contributed to the state economy by the gaming industry.
With more than 5,000,000 annual visitors and over 2,600 employees, MotorCity Casino Hotel is key to the economic livelihood of our city. By taking tremendous care to follow all CDC guidelines as well as recommendations from local, state and federal health agencies and trade associations on best practices, we can continue to provide this economic stability as well as meet the needs of our guests.
These practices included intensified cleaning/disinfecting of highly trafficked surfaces and common areas as well as creating ten distinct areas in which we can limit capacity to 250 people or fewer in a designated area at one time, per the Governor’s Executive Order. This includes constructing temporary walls to section off various areas of the casino floor, and utilizing casino personnel to monitor these areas.
We’ve also taken the following steps across the property.
- We’ve added more than 50 hand sanitizing stations
- We’ve deployed a full-time team dedicated to wiping down surfaces frequently
- We’ve employed the use of gloves where it makes sense
- We’re asking employees and customers to stay home if they are sick
- We’re regularly washing casino gaming chips
- We’re maximizing fresh air circulation
- We’re continuing to monitor CDC and WHO for additional safety recommendations
In addition, we are making the following temporary closures on the property.
Unless otherwise noted, these steps are effective immediately, through April 5th, 2020.
- Slot machines and table games will be configured in a way to increase social distancing where possible
- All Sound Board concerts have been canceled or re-scheduled
- All casino promotions have been canceled
- The hotel Butler Lounge will be closed
- D.Tour Spa will be closed
- Assembly Line Buffet will be closed
- Iridescence and Lobby Bar will be closed beginning Monday, March 16, 2020
- Room service in the hotel will be limited to 6am-11pm
- Bars at the FanDuel Sportsbook at MotorCity Casino will be closed
- Radio Bar will be closed
- Cocktail cart service will be canceled
- Hotel reservations will not be canceled unless canceled by a customer
As this is an evolving situation, please check back regularly for updates. We appreciate your understanding.