General / Frequently Asked Questions (FAQ)

Check-in / Check-out
Check-in is after 4:00 pm; check-out is before 11:00 am. Late check-outs may be available upon request for a small charge. Please inquire at the front desk.

Children
Children are allowed in the hotel and restaurants. Minors must be accompanied by an adult at all times while they are on property.

Food and Beverage
MotorCity Casino Hotel offers many options for dining while on property. Because of this, we ask that you limit the food and beverages that you bring with you during your stay to items that would fit into one small handheld cooler.

Hotel deposit
A $50 deposit is required at check-in for incidental charges. Some reservations require that a deposit is taken at the time that the reservation is made. We only accept credit cards (no cash, no comp dollars, no checks) for this deposit. Credit card authorizations for incidentals are released immediately upon check-out and usually takes 3-5 business days to be reflected in your account.

Parking
Self-parking and valet are both free and convenient. The VIP valet entrance is on Brooklyn Street; the hotel valet entrance is on Brooklyn Street across from Sound Board.
  • Hotel Valet: Open 7am-11pm daily for arrivals, 24/7 for departures
  • VIP Valet: Open 24/7
  • EV charging stations are available in both the Hotel and VIP self-parking areas

  • Smoking
    Smoking is only permitted in the designated outdoor smoking areas, or the smoking slots section located on the first floor of the casino, near Headlights Lounge.

    Taxi
    A 24-hour taxi stand is located outside casino valet.