Staying Healthy is House Rule #1

The health and safety of our guests and associates is top of mind for us. Since closing our doors in March we've been working diligently toward our goal of making MotorCity Casino Hotel a safe and healthy place for everyone. We've taken a fresh look at areas and procedures across the property and we've put together a comprehensive plan aimed at achieving that goal. Here are just a few of the things we're doing.

Light

Cleanliness

We've increased the frequency of cleaning and sanitizing, especially of frequently touched areas, following CDC and state guidelines, with the goal of ensuring the cleaning products we use meet or are above standards. We’ve also added numerous hand sanitizing stations throughout the property and have worked to make them easy to find. Our goals include:

  • Frequently touched areas cleaned and sanitized regularly
  • Cleaning products meet or exceed CDC and state guidelines
  • Easy-to-find hand sanitizing stations
Light

Screening

We've implemented strict screening procedures, including temperature checks, for all associates and customers. Anyone we conclude is showing signs of illness will not be allowed to enter. Our procedures include:

  • Temperature checks
  • Screening questions
  • Enhanced protocols designed to respond to health situations
Light

Social Distancing

Occupancy capacities for the property at large as well as for specific areas have been reduced. Helpful signage and social distancing markers have been placed in queuing and dining areas to remind customers and associates to seek to maintain social distancing, and we’re limiting face-to-face customer/associate interaction where feasible. These measures include:

  • Occupancy limits observed
  • Social distance signage and markers
  • Traffic flow signage and markers
  • Limited face-to-face interaction
Light

Items for Personal Protection

Items that may assist with personal protection (PPE), including masks, are required to be worn by all associates and customers. If you need a mask, we’ll provide one. These PPE items include:

  • Masks are required (customers)
  • Masks will be provided if needed
  • Masks and/or face shields are required (associates)
  • Gloves are required where we think it makes sense (associates)