Hotel / Frequently Asked Questions (FAQ)

Check-in / Check-out
Check-in is after 4:00 pm; check-out is before 11:00 am. Late check-outs may be available upon request for a small charge. Please inquire at the front desk.

Children
Children are allowed in the hotel and restaurants.

Deposit
A $50 deposit is required at check-in. We accept cash or credit (no comp dollars, no checks). Cash is refunded at check-out. If you use a credit or debit card, the authorization is released immediately upon check-out and usually takes 3-5 business days to be reflected in your account.

Military Discount
We offer discounted Deluxe Rooms for active military personnel with valid military ID, based on availability. Please inquire at the front desk.

Parking
Self-parking and valet are free. The casino valet entrance is on Temple Street; the hotel valet entrance is on Brooklyn Street.

Pets
We allow small dogs for an additional charge. Please inquire at the front desk.

Swimming Pool
We do not have a pool.

Refrigerators
Small refrigerators may be placed in a hotel room for an additional fee and are based on availability. Please inquire at the front desk

Rollaway Beds
Rollaway beds are available upon request for a fee of $40 per night and are based on availability. We allow one rollaway bed per king room. Rollaway beds are not permitted in rooms with two double beds.

Shuttles
We do not offer shuttle service to or from the airport or local events unless offered in specific packages or promotions. We offer shuttle service to and from Detroit Red Wings and Detroit Tigers home games. Restrictions apply.

Smoking
Smoking is permitted only on the gaming floor. All other areas (hotel, Sound Board, restaurants, lobbies, elevators, etc.) are strictly smoke-free. We also have a smoke-free gaming area on the 2nd floor.

Spa & Fitness
Our spa and fitness center are available to hotel guests. There is a $25 spa usage fee that is waived with the purchase of any spa service. The fitness center is open 24 hours a day for hotel guests at no charge. Children are not allowed in the spa or fitness center.

Taxi
A 24-hour taxi stand is located outside casino valet.


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